Privacy policy

Data Controller

RIMNOVA S.R.L., CUI RO50601554, Trade Register No. J2024025477007, with its registered office at Aleea Călărașilor, no. 5, bl. G, ap. 54, Sibiu, Sibiu County, is the controller of the personal data collected through the website www.rimnova.eu. You can contact us at contact@rimnova.eu or +40 751 951 207.

1. Information Collected

We collect the following information from users in order to process orders and improve our services:

  • Full name
  • Delivery address
  • E-mail address
  • Phone number
  • Payment details (processed through third-party partners in accordance with the GDPR)

2. Purpose and Legal Basis of Processing

Personal data is collected and processed for:

  • Processing and delivering orders (performance of the contract)
  • Communicating with customers about orders, support or other requests (legitimate interest)
  • Improving the website user experience (consent)
  • Complying with applicable legal obligations (legal obligation)

3. Data Security

We ensure that data is stored securely and protected against unauthorized access. We apply appropriate technical and organizational measures for data protection.

4. Disclosure of Information

We do not sell or rent users' personal data. Data may be shared only with partners directly involved in processing orders:

  • Online payment processing service providers, authorized and licensed in accordance with applicable legislation
  • Courier and delivery companies

These partners comply with the GDPR and have a confidentiality obligation.

5. Data Retention Period

Personal data is kept only for the period necessary for the stated purposes. Data from invoices and supporting documents is kept for 5 years, calculated from 1 July of the year following the end of the financial year in which they were issued, in accordance with Accounting Law no. 82/1991, as amended by Law no. 36/2023. After the applicable periods expire, the data is deleted or anonymized.

6. User Rights

Under EU and Romanian legislation, users have the right to:

  • Access the personal data collected
  • Correct or update the data
  • Request the erasure or restriction of the processing of data
  • Request data portability, in a structured format, to another controller
  • Object to processing based on legitimate interest
  • Withdraw consent at any time
  • Lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP)

To exercise these rights, you can contact us at:
E-mail: contact@rimnova.eu

7. Cookie Policy

We use cookies to improve the browsing experience on the site and to analyze traffic.

  • Essential cookies: necessary for the operation of the site
  • Non-essential cookies (analytics, marketing): activated only if the user gives consent through the banner on the site

Users can manage their cookie preferences at the site or browser level.

8. Changes to the Privacy Policy

We reserve the right to modify this policy. Any change will be published on this page and will take effect immediately after publication.